Question 1

Who is Zhiant for?

Accepted Answer

Zhiant is for businesses and legal professionals who need to get a sense of some critical electronically stored information ("ESI"), in the form of documents, e-mail, instant, text and voice messages, databases, digital images, multimedia files and file metadata.

Question 2

What is the Zhiant platform and how does it work?

Accepted Answer

Zhiant is an intelligent information platform for businesses and legal professionals to access a global network of data experts, vetted to meet strict requirements for industry expertise, areas of specialisation, accreditation, data residency, location and availability.

Simply select a plan that best meets your requirements or go through the steps using our simple Request-for-Proposal builder and we'll have proposals from suppliers that meet your specific requirements in your inbox within 24-48 hours!

Question 3

What are some scenarios where I should consider using Zhiant?

Accepted Answer

I need to process social media data as evidence and need the assistance of a computer forensic expert.
I have 1TB of data to review but I am having problems finding the information I want.
I was expecting 1GB from my client and have received 100GB instead, the initial review deadline is 10 days away.
I have 300GB of data, 30 search terms, half of which is Chinese.
I have 2TB of data, 50 search terms, half of which are in Japanese.
I have 3TB of data to process, cull and analyse, and my submission deadline is in 30 days.
I have an electronic discovery matter and my client has requested I provide 3-5 quotations.

Question 4

My requirements cannot be met through any of the plans, how do I initiate a RFP?"

Accepted Answer

You can draft a simple enquiry or create a more detailed scope of work using the RFP builder. Zhiant's highly structured query system helps present proposals aligned with user requirements to allow for easy comparison and evaluation.

Question 5

What value does Zhiant present for its users?

Accepted Answer

Zhiant centralises a fragmented market of data experts from around the world – enabling seamless on-demand support for its users, while also reducing the overall cost of purchasing as competition thrives in the marketplace.
When procuring on-demand data support, we know you're dealing with multiple proposals that are priced so uniquely that it's diffuclt to make a fair comparison. We curate suppliers based on your needs and standardise this process for you.
As with most marketplaces, fee leakage after the first transaction with a supplier is commonplace, you are welcome to transact directly with your preferred supplier after your first transaction with us, however, as and when your needs change, we are here for you.

Question 6

How are customers responding to Zhiant?

Accepted Answer

So far, so good. Our users appreciate the efficiency and transparency our service offers.

Question 7

Why work with Zhiant?

Accepted Answer

Transparency is one of our core values at Zhiant – and we are committed to telling you anything you want to know about how we work, who we work with and what we stand for.

We have a detailed list of frequently asked questions to help answer any of your queries, but if you still can't find the answer you're looking for then please send us a message using our contact form and we'll get back to you soon.

Frequently asked questions